About us
Experts in Energy Efficiency Solutions Across the UK
With over 25 years of experience in the energy services sector, SmartStone Energy Solutions is a leading specialist in energy efficiency, insulation, and energy grants in the UK.
We help thousands of homeowners and businesses across England, Scotland, and Wales to improve their property’s energy performance, lower energy bills, and reduce their carbon footprint.
Strategic Collaboration: A New Era of Partnership
We have established a reputable network of professionally trained energy auditors, installers, manufacturers, and suppliers to provide consumers with practical guidance, resources, and expert advice on all their energy-related concerns.
From free home energy audits to navigating government-backed energy grants to assist with insulation upgrade measures, SmartStone is your one-stop shop for all insulation and energy-efficiency needs for your home or business.




Our Mission & Values
Reducing the UK's Carbon Footprint, One Property at a Time
Integrity
We offer honest and reliable advice to all our clients, ensuring long-lasting benefits from high-quality, sustainable energy-efficiency solutions.
Accessibility
We believe that lower energy costs are not a privilege for the few but a right owed to everyone. Our expert team offer free energy audits and no-obligation grant assistance to UK homeowners and businesses.
Professionalism
Our expert team are professional assessors, qualified in both energy performance (DEA) and government-compliant retrofit standards (PAS 2030). Every project comes with a 25-year insurance-backed guarantee for total peace of mind.



Policies & Procedures
The Way We Work
At SmartStone, we prioritise the highest standards of health and safety, as well as environmental responsibility, across all our operations.
We are committed to delivering industry-leading efficiency solutions, and our team undergoes regular training to ensure compliance with the latest regulations and standards while staying informed about our environmental impact.
Health & Safety
Our dedicated Health, Safety, Environment & Quality Team (HSEQ) oversees each project from assessment to installation. We conduct risk assessments and compulsory onsite documentation checks, alongside fire and electrical safety checks, to ensure that all work is carried out safely and competently every time.
Environmental Policy
As a company, we strive to minimise waste by using materials more effectively on each project. We carefully manage our tools and equipment to reduce emissions and our overall environmental impact. Our staff receives ongoing training in environmental best practices to enhance energy efficiency in your home and contribute positively to a sustainable future.
Energy & Water Efficiency
At SmartStone, we recognise the importance of water and energy as vital resources. We continuously strive to minimise waste across our operations. Our goal is to reduce our daily environmental impact by identifying and eliminating unnecessary waste. Additionally, we aim to lower consumption and enhance overall efficiency by implementing control measures that guide our teams in their work practices.
Lowering Our Carbon Footprint, One Tree at a Time
We strongly believe in proactively improving our carbon footprint in any way we can. That’s why we are joining forces with THG (more:trees). We pledge to plant a tree on your behalf every time we complete a project. Let’s help make the UK greener together for generations to come.
- 340
Trees planted
- 102 tonnes

Leadership
Meet The Team
SmartStone Energy Solutions is powered by a team of experienced professionals dedicated to delivering high-quality insulation and energy efficiency solutions. With expertise across operations, compliance, installation, and project management, our team ensures every project is efficiently delivered, meets regulatory standards, and achieves measurable results.

Gary Hanson
Director
Gary Hanson
Director
As SmartStone’s Director, he drives operational excellence and ensures the company consistently delivers high-quality, compliant energy solutions. Gary leads with a clear focus on integrity, hard work, and technical expertise – values that underpin the company’s success and ensure each installation is delivered to the highest professional standards.


Lynnette Hanson
Director
Lynnette Hanson
Director
With over 25 years of experience in customer service and business operations, including a strong foundation built within blue-chip corporations, she plays a key role in shaping the company’s strategy and maintaining operational excellence.
At SmartStone, she oversees all financial management and provides direct leadership to the administrative team, ensuring smooth internal operations and full compliance across all projects. Her background in high-standard corporate environments brings a rigorous, professional approach that strengthens SmartStone’s credibility and client trust across both public and private sectors.


Samantha Coldwell
Compliance
Samantha Coldwell
Compliance
She is highly detail-oriented and process-driven, ensuring all documentation meets industry and government standards. Her role in compliance is critical in supporting smooth project workflows from initial assessment through to final reporting, maintaining alignment with industry standards and scheme requirements.
She brings accuracy, structure, and deep regulatory knowledge to the administrative team at SmartStone Energy Solutions.


Debbie Brown
Administration Manager
Debbie Brown
Administration Manager
Debbie provides clarity, structure, and an efficiency mindset to her role.
Her focus on streamlining workflows and enhancing internal systems supports SmartStone’s high standards and enables installation teams to concentrate on delivering quality work.

Compliance
Why Our Accreditations Set Us Apart
We are a leading, award-winning provider of energy efficiency solutions. Our installations adhere to the highest industry standards, and all our products come with a 25-year Insurance Backed Guarantee (IBG).
We take pride in being members of the National Insulation Association (NIA) and TrustMark, and we are recognised as Green Deal Approved Installers. Furthermore, we are accredited under PAS2030-19, certified by the British Assessment Bureau, and compliant with ISO9001.

Installation Assurance Authority
The Installation Assurance Authority (IAA) provides a unified compliance framework, ensuring consumer protection, technical guidance, and certification, while overseeing installers to instil confidence in homeowners and stakeholders regarding high-quality insulation work performed correctly the first time.

TrustMark Approved
From small home improvements to self-builds and renovations, choosing a TrustMark tradesperson assures you of government-endorsed quality and robust consumer protection.

National Insulation Association
The NIA represents the UK insulation industry and includes manufacturers, system designers and installers of insulation solutions for home andr business. Both the NIA and its members are fully committed to maintaining and improving insulation industry standards.
PAS 2030:2023
PAS 2030:2023 is the updated energy efficiency retrofit standard for ECO-funded measures. The cohesive framework outlines the requirements for assessing, designing, and implementing energy retrofit projects in domestic buildings, ensuring quality and compliance.

Green Deal Approved
The Green Deal Oversight and Registration Body (GD ORB) oversees the authorisation scheme for Green Deal participants on behalf of the Secretary of State, ensuring effective administration and oversight of the scheme.

ICO Registered
We take your privacy very seriously and have implemented measures to ensure your data is safeguarded to the highest standard. Through demonstrating our compliance with UK GDPR, we are certified by the Information Commissioner’s Office (ICO).
Get in touch
We're here to help
Have a question or need advice? Our friendly team is ready to help with all your energy efficiency needs.