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Why SmartStone’s reviews, ratings & accreditation matter to you

At SmartStone Energy Solutions, nothing makes us prouder than a job well done on behalf of our customers. Every year, we help 100s of British homeowners gain access to the best insulation solutions on the market so that they too can benefit from warmer homes, higher value properties, and slashed energy bills. Wherever possible, we also guide and assist customers with all the latest government-backed financial schemes designed to help homeowners invest in eco-friendly upgrades for less.

We believe that every family deserves quality insulation. That’s why we work extremely hard to deliver a reliable customer service experience that simplifies the complex world of insulation every step of the way. Our reputation is everything to us. Naturally, we love it when we receive industry recognition, such as our recent Best Family-Owned Insulation Business award at the Greater London Enterprise Awards 2022. But it’s even more gratifying to us to see all the positive reviews and glowing feedback that our happy clients leave for us on trusted trade sites such as CheckATrade and MyBuilder.

Genuine customer reviews about SmartStone Energy Solutions

Here is just some of the fantastic feedback we have had from our happy customers.

Gary and team carried out a room in roof insulation for us. The team did a really good job and worked very efficiently. I was very impressed and would definitely recommend them for any insulation requirements.

Tony and Gary were excellent, attention to detail much appreciated thanks Gents

Gary and whole team did an amazing job with our room in loft. Well informed at all time. And really new the business. Reliable hardworking team with minimal disruption.

Insulation was done to our expectations and made a good job from start to finish.

Great installation and professional service.

Smashing lads. Very helpful. Would recommend.

Discover more genuine SmartStone reviews for yourself through MyBuilder and CheckATrade.

Why you should always check reviews for tradesmen and contractors

Whether you’re looking to work with us at SmartStone or any other tradesperson in any industry, we always highly recommend checking out reviews and ratings on impartial and trustworthy trade recommendation sites.

Unfortunately, the trades industry is still awash with cowboys delivering shoddy workmanship for a quick buck. A flashy website and slick photos are not always enough to rely on when choosing the right tradesman for your home projects. So be sure to do as much research as possible on whoever you’re considering hiring.

Trade recommendation sites such as CheckATrade, MyBuilder, and TrustedTraders among others, are always reliable sources because each review posted on their platforms is verified by an expert team who check its authenticity. That means they’ll remove any fake reviews posted by people trying to boost their friend’s business or worse yet, tradesmen trying to self-promote their services through made-up reviews.

All in all, reading any positive and negative feedback will help you form an accurate picture of the level of customer service and workmanship you can expect from your tradesperson.

Other benchmarks of quality to look out for in your tradesmen

In addition to customer reviews and ratings, there are plenty of other accreditations and certifications that any contractor should be in possession of. Official certifications are a trusted way to verify how knowledgeable and specialised your tradesman is. It’s also good to note that most certification is not a one-time deal but requires regular upskilling and re-certification to ensure tradesmen remain up to date with latest industry knowledge and best practices. So be sure to keep an eye out for dates on any certifications so that you can have confidence that your job is in good hands according to today’s standards and policies.

At SmartStone we continue to keep abreast of all the latest energy efficiency and insulation developments. All our staff are trained in line with current accreditations and are in possession of NVQ Level 2 qualifications. We are members of the NIA, Trustmark, and Green Deal Approved Installers and are also a PAS2030-19 and PAS 2035 retro-fit accredited company certified by the British Assessment Bureau and are ISO9001 compliant. All this ensures we’re able to provide consumers with the highest levels of quality for all their insulation and energy efficiency needs.

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